span class="wordai-block super-rewrite-block" data-id="0"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="0"></span>TCPA Compliance <span class="wordai-block super-rewrite-block" data-id="5"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="5"></span>and Regulations<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="5"></span></span> Call Centers<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="0"></span></span><img width="359" src="https://venturebeat.com/wp-content/uploads/2020/01/Directory.png?w=800"><p><span class="wordai-block super-rewrite-block" data-id="6"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="6"></span>It <span class="wordai-block super-rewrite-block" data-id="21"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="21"></span>isn't easy<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="21"></span></span> to <span class="wordai-block super-rewrite-block" data-id="22"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="22"></span>comply with<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="22"></span></span> the TCPA<span class="wordai-block super-rewrite-block" data-id="23"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="23"></span>, but<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="23"></span></span> it is <span class="wordai-block super-rewrite-block" data-id="24"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="24"></span>crucial<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="24"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="6"></span></span> <span class="wordai-block super-rewrite-block" data-id="25"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="25"></span><span class="wordai-block super-rewrite-block" data-id="41"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="41"></span>No matter how complicated<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="41"></span></span> the <span class="wordai-block super-rewrite-block" data-id="42"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="42"></span>regulations, you have to follow<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="42"></span></span> <span class="wordai-block super-rewrite-block" data-id="43"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="43"></span>them<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="43"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="25"></span></span> <span class="wordai-block super-rewrite-block" data-id="44"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="44"></span>Your team <span class="wordai-block super-rewrite-block" data-id="64"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="64"></span>will help you<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="64"></span></span> <span class="wordai-block super-rewrite-block" data-id="65"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="65"></span>make the necessary changes<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="65"></span></span> to <span class="wordai-block super-rewrite-block" data-id="66"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="66"></span>reach<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="66"></span></span> compliance.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="44"></span></span> <span class="wordai-block super-rewrite-block" data-id="67"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="67"></span>If you <span class="wordai-block super-rewrite-block" data-id="80"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="80"></span>are looking to be compliant<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="80"></span></span> with TCPA<span class="wordai-block super-rewrite-block" data-id="81"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="81"></span>, it is crucial<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="81"></span></span> that your team <span class="wordai-block super-rewrite-block" data-id="82"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="82"></span>keep<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="82"></span></span> <span class="wordai-block super-rewrite-block" data-id="83"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="83"></span>in check<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="83"></span></span> <span class="wordai-block super-rewrite-block" data-id="84"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="84"></span>every agent<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="84"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="67"></span></span> <span class="wordai-block super-rewrite-block" data-id="89"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="89"></span><span class="wordai-block super-rewrite-block" data-id="106"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="106"></span>Agents<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="106"></span></span> <span class="wordai-block super-rewrite-block" data-id="107"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="107"></span>will be able to meet<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="107"></span></span> <span class="wordai-block super-rewrite-block" data-id="108"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="108"></span>the requirements with<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="108"></span></span> interactive training.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="89"></span></span> <span class="wordai-block super-rewrite-block" data-id="109"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="109"></span>You can also <span class="wordai-block super-rewrite-block" data-id="119"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="119"></span>buy<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="119"></span></span> <span class="wordai-block super-rewrite-block" data-id="120"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="120"></span>scripts that have been written for<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="120"></span></span><span class="wordai-block super-rewrite-block" data-id="121"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="121"></span> your<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="121"></span></span> agents to <span class="wordai-block super-rewrite-block" data-id="122"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="122"></span>make sure they are in<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="122"></span></span> <span class="wordai-block super-rewrite-block" data-id="123"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="123"></span>that they are in compliance<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="123"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="109"></span></span></p><p><iframe src="https://www.youtube.com/embed/0AL26vi92EQ" width="560" height="315" frameborder="0" allowfullscreen></iframe><span class="wordai-block super-rewrite-block" data-id="127"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="127"></span>TCPA compliance <span class="wordai-block super-rewrite-block" data-id="150"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="150"></span>requires automatic phone<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="150"></span></span> calling systems (ATDS). However<span class="wordai-block super-rewrite-block" data-id="151"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="151"></span> they can only be<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="151"></span></span> <span class="wordai-block super-rewrite-block" data-id="152"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="152"></span>employed to call<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="152"></span></span> <span class="wordai-block super-rewrite-block" data-id="153"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="153"></span>those who have signed up<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="153"></span></span> to receive marketing <span class="wordai-block super-rewrite-block" data-id="154"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="154"></span>messages<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="154"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="127"></span></span> <span class="wordai-block super-rewrite-block" data-id="155"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="155"></span><span class="wordai-block super-rewrite-block" data-id="156"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="156"></span>Additionally, there are<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="156"></span></span> laws in <span class="wordai-block super-rewrite-block" data-id="157"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="157"></span>each<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="157"></span></span> state that <span class="wordai-block super-rewrite-block" data-id="158"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="158"></span>prevent telemarketing firms<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="158"></span></span> from calling <span class="wordai-block super-rewrite-block" data-id="159"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="159"></span>cell<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="159"></span></span> phones.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="155"></span></span> <span class="wordai-block super-rewrite-block" data-id="174"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="174"></span><span class="wordai-block super-rewrite-block" data-id="193"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="193"></span>Identification of<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="193"></span></span> wireless numbers is <span class="wordai-block super-rewrite-block" data-id="194"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="194"></span>an essential<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="194"></span></span> <span class="wordai-block super-rewrite-block" data-id="195"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="195"></span>element of<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="195"></span></span> TCPA compliance.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="174"></span></span> <span class="wordai-block super-rewrite-block" data-id="196"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="196"></span><span class="wordai-block super-rewrite-block" data-id="197"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="197"></span>A<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="197"></span></span> wireless ID identification <span class="wordai-block super-rewrite-block" data-id="198"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="198"></span>service will<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="198"></span></span> <span class="wordai-block super-rewrite-block" data-id="199"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="199"></span>aid in identifying a phone<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="199"></span></span> number that <span class="wordai-block super-rewrite-block" data-id="200"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="200"></span>was transferred<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="200"></span></span> from a landline <span class="wordai-block super-rewrite-block" data-id="201"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="201"></span>to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="201"></span></span> <span class="wordai-block super-rewrite-block" data-id="202"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="202"></span>wireless ones<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="202"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="196"></span></span> <span class="wordai-block super-rewrite-block" data-id="226"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="226"></span><span class="wordai-block super-rewrite-block" data-id="234"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="234"></span>This data can be used<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="234"></span></span> <span class="wordai-block super-rewrite-block" data-id="235"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="235"></span>by you to improve<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="235"></span></span> <span class="wordai-block super-rewrite-block" data-id="236"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="236"></span>the customer service you provide<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="236"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="226"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="239"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="239"></span>It <span class="wordai-block super-rewrite-block" data-id="243"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="243"></span>can be challenging<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="243"></span></span> to <span class="wordai-block super-rewrite-block" data-id="244"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="244"></span>follow<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="244"></span></span> the TCPA.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="239"></span></span> <span class="wordai-block super-rewrite-block" data-id="251"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="251"></span><span class="wordai-block super-rewrite-block" data-id="257"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="257"></span>It is important to first know<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="257"></span></span> the TCPA and its <span class="wordai-block super-rewrite-block" data-id="258"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="258"></span>rules<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="258"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="251"></span></span> <span class="wordai-block super-rewrite-block" data-id="263"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="263"></span>The Federal Communications Commission website provides <span class="wordai-block super-rewrite-block" data-id="268"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="268"></span>many details about<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="268"></span></span> the law.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="263"></span></span> <span class="wordai-block super-rewrite-block" data-id="274"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="274"></span>After <span class="wordai-block super-rewrite-block" data-id="284"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="284"></span>reading this website<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="284"></span></span><span class="wordai-block super-rewrite-block" data-id="285"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="285"></span>, you will<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="285"></span></span> be able to <span class="wordai-block super-rewrite-block" data-id="286"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="286"></span>establish<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="286"></span></span> <span class="wordai-block super-rewrite-block" data-id="287"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="287"></span>the rules for your telephone<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="287"></span></span> center.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="274"></span></span> <span class="wordai-block super-rewrite-block" data-id="299"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="299"></span>Before <span class="wordai-block super-rewrite-block" data-id="306"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="306"></span>making any decisions<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="306"></span></span><span class="wordai-block super-rewrite-block" data-id="307"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="307"></span> you should consult<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="307"></span></span> <span class="wordai-block super-rewrite-block" data-id="308"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="308"></span>an attorney<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="308"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="299"></span></span> <span class="wordai-block super-rewrite-block" data-id="314"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="314"></span>These guidelines are <span class="wordai-block super-rewrite-block" data-id="321"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="321"></span>for<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="321"></span></span> <span class="wordai-block super-rewrite-block" data-id="322"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="322"></span>call center employees<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="322"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="314"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="326"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="326"></span><span class="wordai-block super-rewrite-block" data-id="332"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="332"></span>It is also possible to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="332"></span></span> <span class="wordai-block super-rewrite-block" data-id="333"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="333"></span>ensure compliance<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="333"></span></span> <span class="wordai-block super-rewrite-block" data-id="334"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="334"></span>to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="334"></span></span> the TCPA by following the <span class="wordai-block super-rewrite-block" data-id="335"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="335"></span>rules<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="335"></span></span> <span class="wordai-block super-rewrite-block" data-id="336"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="336"></span>for recording<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="336"></span></span> calls.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="326"></span></span> <span class="wordai-block super-rewrite-block" data-id="350"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="350"></span>Call centers <span class="wordai-block super-rewrite-block" data-id="361"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="361"></span>can reduce<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="361"></span></span> <span class="wordai-block super-rewrite-block" data-id="362"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="362"></span>fines and improve customer services<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="362"></span></span> by recording <span class="wordai-block super-rewrite-block" data-id="363"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="363"></span>phone conversations<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="363"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="350"></span></span> <span class="wordai-block super-rewrite-block" data-id="369"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="369"></span><span class="wordai-block super-rewrite-block" data-id="370"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="370"></span>Additionally<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="370"></span></span><span class="wordai-block super-rewrite-block" data-id="371"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="371"></span> the call center<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="371"></span></span> must <span class="wordai-block super-rewrite-block" data-id="372"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="372"></span>adhere to the<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="372"></span></span> rules and <span class="wordai-block super-rewrite-block" data-id="373"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="373"></span>regulations<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="373"></span></span> <span class="wordai-block super-rewrite-block" data-id="374"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="374"></span>regarding<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="374"></span></span> recording calls.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="369"></span></span> <span class="wordai-block super-rewrite-block" data-id="386"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="386"></span><span class="wordai-block super-rewrite-block" data-id="387"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="387"></span>For instance, it is<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="387"></span></span> <span class="wordai-block super-rewrite-block" data-id="388"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="388"></span>illegal<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="388"></span></span> for call centers to <span class="wordai-block super-rewrite-block" data-id="389"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="389"></span>use<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="389"></span></span> <span class="wordai-block super-rewrite-block" data-id="390"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="390"></span>automatic dialing systems to place<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="390"></span></span> calls to <span class="wordai-block super-rewrite-block" data-id="391"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="391"></span>cell<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="391"></span></span> phones.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="386"></span></span> <span class="wordai-block super-rewrite-block" data-id="408"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="408"></span><span class="wordai-block super-rewrite-block" data-id="409"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="409"></span>This means that call centers must<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="409"></span></span> be <span class="wordai-block super-rewrite-block" data-id="410"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="410"></span>careful about what types<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="410"></span></span> of <span class="wordai-block super-rewrite-block" data-id="411"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="411"></span>numbers they are<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="411"></span></span> <span class="wordai-block super-rewrite-block" data-id="412"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="412"></span>able to track<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="412"></span></span> and <span class="wordai-block super-rewrite-block" data-id="413"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="413"></span>what ones<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="413"></span></span> they <span class="wordai-block super-rewrite-block" data-id="414"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="414"></span>can't use<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="414"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="408"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="434"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="434"></span>Call centers <span class="wordai-block super-rewrite-block" data-id="447"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="447"></span>must comply<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="447"></span></span> with the TCPA <span class="wordai-block super-rewrite-block" data-id="448"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="448"></span>in order to avoid a<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="448"></span></span> <span class="wordai-block super-rewrite-block" data-id="449"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="449"></span>$16,000 penalty per incident<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="449"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="434"></span></span> <span class="wordai-block super-rewrite-block" data-id="454"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="454"></span><span class="wordai-block super-rewrite-block" data-id="455"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="455"></span>Besides<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="455"></span></span> <span class="wordai-block super-rewrite-block" data-id="456"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="456"></span>ensuring that all outbound calls<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="456"></span></span> are legal, <span class="wordai-block super-rewrite-block" data-id="457"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="457"></span>call center administrators<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="457"></span></span> <span class="wordai-block super-rewrite-block" data-id="458"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="458"></span>should also implement<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="458"></span></span> TCPA compliance <span class="wordai-block super-rewrite-block" data-id="459"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="459"></span>strategies<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="459"></span></span> and <span class="wordai-block super-rewrite-block" data-id="460"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="460"></span>best<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="460"></span></span> <span class="wordai-block super-rewrite-block" data-id="461"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="461"></span>practices<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="461"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="454"></span></span> <span class="wordai-block super-rewrite-block" data-id="485"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="485"></span><span class="wordai-block super-rewrite-block" data-id="492"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="492"></span>Although the law may be<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="492"></span></span> <span class="wordai-block super-rewrite-block" data-id="493"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="493"></span>complex, it is<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="493"></span></span> <span class="wordai-block super-rewrite-block" data-id="494"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="494"></span>not difficult to follow<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="494"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="485"></span></span> <span class="wordai-block super-rewrite-block" data-id="502"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="502"></span>These guidelines <span class="wordai-block super-rewrite-block" data-id="512"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="512"></span>are useful<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="512"></span></span> <span class="wordai-block super-rewrite-block" data-id="513"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="513"></span>to all types of companies<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="513"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="502"></span></span> <span class="wordai-block super-rewrite-block" data-id="514"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="514"></span>Telemarketing is <span class="wordai-block super-rewrite-block" data-id="518"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="518"></span>governed by different<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="518"></span></span> laws.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="514"></span></span> <span class="wordai-block super-rewrite-block" data-id="522"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="522"></span><span class="wordai-block super-rewrite-block" data-id="523"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="523"></span>Whether you are<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="523"></span></span> an online <span class="wordai-block super-rewrite-block" data-id="524"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="524"></span>retailer<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="524"></span></span> or a <span class="wordai-block super-rewrite-block" data-id="525"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="525"></span>small business<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="525"></span></span><span class="wordai-block super-rewrite-block" data-id="526"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="526"></span>, you must implement<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="526"></span></span> TCPA <span class="wordai-block super-rewrite-block" data-id="527"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="527"></span>regulations for compliance<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="527"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="522"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="548"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="548"></span>If you <span class="wordai-block super-rewrite-block" data-id="567"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="567"></span>wish to be in compliance<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="567"></span></span> with TCPA<span class="wordai-block super-rewrite-block" data-id="568"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="568"></span> the<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="568"></span></span> <span class="wordai-block super-rewrite-block" data-id="569"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="569"></span>telephone center should provide<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="569"></span></span> preview dialers. This will <span class="wordai-block super-rewrite-block" data-id="570"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="570"></span>enable<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="570"></span></span> agents to <span class="wordai-block super-rewrite-block" data-id="571"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="571"></span>comply with the regulations<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="571"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="548"></span></span> <span class="wordai-block super-rewrite-block" data-id="572"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="572"></span>Agents<span class="wordai-block super-rewrite-block" data-id="576"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="576"></span><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="576"></span></span> <span class="wordai-block super-rewrite-block" data-id="577"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="577"></span>gain<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="577"></span></span> access to the <span class="wordai-block super-rewrite-block" data-id="578"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="578"></span>most recent<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="578"></span></span> <span class="wordai-block super-rewrite-block" data-id="579"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="579"></span>customer details<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="579"></span></span> <span class="wordai-block super-rewrite-block" data-id="580"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="580"></span>by using<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="580"></span></span> preview dialers.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="572"></span></span> <span class="wordai-block super-rewrite-block" data-id="589"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="589"></span><span class="wordai-block super-rewrite-block" data-id="590"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="590"></span>Recording<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="590"></span></span> calls is <span class="wordai-block super-rewrite-block" data-id="591"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="591"></span>vital<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="591"></span></span> <span class="wordai-block super-rewrite-block" data-id="592"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="592"></span>for<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="592"></span></span> TCPA compliance.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="589"></span></span> <span class="wordai-block super-rewrite-block" data-id="609"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="609"></span><span class="wordai-block super-rewrite-block" data-id="613"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="613"></span>It is also important to be able to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="613"></span></span> <span class="wordai-block super-rewrite-block" data-id="614"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="614"></span>demonstrate that they did not conduct<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="614"></span></span> illegal calls.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="609"></span></span> <span class="wordai-block super-rewrite-block" data-id="624"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="624"></span><span class="wordai-block super-rewrite-block" data-id="636"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="636"></span>Using autodialers in cloud is<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="636"></span></span> <span class="wordai-block super-rewrite-block" data-id="637"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="637"></span>an excellent option for ensuring<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="637"></span></span> TCPA compliance.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="624"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="638"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="638"></span>To <span class="wordai-block super-rewrite-block" data-id="639"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="639"></span>ensure compliance<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="639"></span></span> with TCPA<span class="wordai-block super-rewrite-block" data-id="640"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="640"></span> to comply with TCPA, your<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="640"></span></span> call center <span class="wordai-block super-rewrite-block" data-id="641"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="641"></span>should<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="641"></span></span> <span class="wordai-block super-rewrite-block" data-id="642"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="642"></span>use a text delivery solution<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="642"></span></span> <span class="wordai-block super-rewrite-block" data-id="643"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="643"></span>which offers an opt-out option<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="643"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="638"></span></span> <span class="wordai-block super-rewrite-block" data-id="661"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="661"></span><span class="wordai-block super-rewrite-block" data-id="675"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="675"></span>It's not<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="675"></span></span> an easy <span class="wordai-block super-rewrite-block" data-id="676"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="676"></span>process<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="676"></span></span><span class="wordai-block super-rewrite-block" data-id="677"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="677"></span> however it's vital<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="677"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="661"></span></span> <span class="wordai-block super-rewrite-block" data-id="678"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="678"></span>This will<span class="wordai-block super-rewrite-block" data-id="690"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="690"></span> help you<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="690"></span></span> <span class="wordai-block super-rewrite-block" data-id="691"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="691"></span>ensure that your callers aren’t<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="691"></span></span> <span class="wordai-block super-rewrite-block" data-id="692"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="692"></span>subject to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="692"></span></span> TCPA violations.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="678"></span></span> <span class="wordai-block super-rewrite-block" data-id="698"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="698"></span><span class="wordai-block super-rewrite-block" data-id="706"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="706"></span>In order to make outbound calls<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="706"></span></span> <span class="wordai-block super-rewrite-block" data-id="707"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="707"></span>successful, you should use<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="707"></span></span> both <span class="wordai-block super-rewrite-block" data-id="708"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="708"></span>manual and automated<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="708"></span></span> dialing.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="698"></span></span> <span class="wordai-block super-rewrite-block" data-id="716"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="716"></span>Software that <span class="wordai-block super-rewrite-block" data-id="730"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="730"></span>has<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="730"></span></span> an <span class="wordai-block super-rewrite-block" data-id="731"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="731"></span>opt-out option must also<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="731"></span></span> be <span class="wordai-block super-rewrite-block" data-id="732"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="732"></span>utilized<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="732"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="716"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="733"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="733"></span><span class="wordai-block super-rewrite-block" data-id="736"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="736"></span>Conformity<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="736"></span></span> <span class="wordai-block super-rewrite-block" data-id="737"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="737"></span>to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="737"></span></span> TCPA is a <span class="wordai-block super-rewrite-block" data-id="738"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="738"></span>prerequisite<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="738"></span></span> for <span class="wordai-block super-rewrite-block" data-id="739"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="739"></span>all call centers<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="739"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="733"></span></span> <span class="wordai-block super-rewrite-block" data-id="747"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="747"></span>TCPA <span class="wordai-block super-rewrite-block" data-id="748"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="748"></span>has specific requirements<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="748"></span></span> <span class="wordai-block super-rewrite-block" data-id="749"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="749"></span>to call center service<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="749"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="747"></span></span> <span class="wordai-block super-rewrite-block" data-id="758"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="758"></span><span class="wordai-block super-rewrite-block" data-id="759"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="759"></span>You need to separate<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="759"></span></span> <span class="wordai-block super-rewrite-block" data-id="760"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="760"></span>landline and mobile<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="760"></span></span> numbers.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="758"></span></span> <span class="wordai-block super-rewrite-block" data-id="768"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="768"></span>This will<span class="wordai-block super-rewrite-block" data-id="778"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="778"></span> help you<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="778"></span></span> ensure that <span class="wordai-block super-rewrite-block" data-id="779"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="779"></span>everything is done<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="779"></span></span> <span class="wordai-block super-rewrite-block" data-id="780"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="780"></span>properly<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="780"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="768"></span></span> <span class="wordai-block super-rewrite-block" data-id="784"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="784"></span><span class="wordai-block super-rewrite-block" data-id="785"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="785"></span>It's also crucial<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="785"></span></span> <span class="wordai-block super-rewrite-block" data-id="786"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="786"></span>for your agents to follow<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="786"></span></span> the <span class="wordai-block super-rewrite-block" data-id="787"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="787"></span>guidelines<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="787"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="784"></span></span> <span class="wordai-block super-rewrite-block" data-id="797"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="797"></span><span class="wordai-block super-rewrite-block" data-id="814"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="814"></span>They will be able to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="814"></span></span> <span class="wordai-block super-rewrite-block" data-id="815"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="815"></span>avoid<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="815"></span></span> TCPA Fines and <span class="wordai-block super-rewrite-block" data-id="816"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="816"></span>prevent<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="816"></span></span> legal <span class="wordai-block super-rewrite-block" data-id="817"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="817"></span>trouble<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="817"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="797"></span></span> <span class="wordai-block super-rewrite-block" data-id="818"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="818"></span>Your <span class="wordai-block super-rewrite-block" data-id="833"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="833"></span>agents will be safer<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="833"></span></span> <span class="wordai-block super-rewrite-block" data-id="834"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="834"></span>at your company if you<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="834"></span></span> <span class="wordai-block super-rewrite-block" data-id="835"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="835"></span>adhere to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="835"></span></span> the TCPA <span class="wordai-block super-rewrite-block" data-id="836"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="836"></span>rules<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="836"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="818"></span></span></p><p><span class="wordai-block super-rewrite-block" data-id="837"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="837"></span><span class="wordai-block super-rewrite-block" data-id="841"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="841"></span>A violation of<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="841"></span></span> the TCPA is a serious <span class="wordai-block super-rewrite-block" data-id="842"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="842"></span>issue<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="842"></span></span> for call centers.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="837"></span></span> <span class="wordai-block super-rewrite-block" data-id="852"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="852"></span><span class="wordai-block super-rewrite-block" data-id="863"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="863"></span>It can result in<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="863"></span></span> <span class="wordai-block super-rewrite-block" data-id="864"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="864"></span>the maximum penalty of $1,500<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="864"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="852"></span></span> <span class="wordai-block super-rewrite-block" data-id="865"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="865"></span><span class="wordai-block super-rewrite-block" data-id="872"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="872"></span>Although it can be<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="872"></span></span> difficult to avoid <span class="wordai-block super-rewrite-block" data-id="873"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="873"></span>the<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="873"></span></span> <span class="wordai-block super-rewrite-block" data-id="874"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="874"></span>fine, if you comply<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="874"></span></span> with the <span class="wordai-block super-rewrite-block" data-id="875"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="875"></span>regulations<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="875"></span></span><span class="wordai-block super-rewrite-block" data-id="876"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="876"></span> and regulations, you won't be<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="876"></span></span> <span class="wordai-block super-rewrite-block" data-id="877"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="877"></span>subject to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="877"></span></span> TCPA violations.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="865"></span></span> <span class="wordai-block super-rewrite-block" data-id="897"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="897"></span>If <span class="wordai-block super-rewrite-block" data-id="898"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="898"></span>you've violated<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="898"></span></span> the TCPA<span class="wordai-block super-rewrite-block" data-id="899"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="899"></span> then you'll have to<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="899"></span></span> <span class="wordai-block super-rewrite-block" data-id="900"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="900"></span>employ a lawyer to assist<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="900"></span></span> you.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="897"></span></span> <span class="wordai-block super-rewrite-block" data-id="914"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="914"></span><span class="wordai-block super-rewrite-block" data-id="927"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="927"></span>You'll need<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="927"></span></span> <span class="wordai-block super-rewrite-block" data-id="928"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="928"></span>a contract to sign,<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="928"></span></span> <span class="wordai-block super-rewrite-block" data-id="929"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="929"></span>and a legal document that will<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="929"></span></span> <span class="wordai-block super-rewrite-block" data-id="930"><span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="930"></span>conform to the rules<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="930"></span></span>.<span class="wordai-block super-rewrite-block super-rewrite-bracket" data-id="914"></span></span></p>


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Last-modified: 2022-02-16 (水) 14:13:50 (808d)